Reference

What You Agree To When You Use 17xxx

These terms set out the rules that apply to your 17xxx account — how you open it, how you use it, and what we both agree to along the way.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessOne account per personTerms subject to change
17xxx What You Agree To When You Use 17xxx
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you want to raise a dispute about your account, our support team handles both. Reach out through live chat inside your account dashboard, or use the email address listed below. We aim to respond to account and terms queries within one business day, though complex disputes may take longer. Keep a note of your query reference number — it speeds things up if you follow up.

Live Chat Open your account dashboard and tap the chat icon. Available during our listed support hours for account and terms questions.
Email Support Send your query to our support address shown in your account settings. Include your account ID and a brief description of the issue.
Help Centre Our help centre covers common terms questions — account closure, wallet rules, and eligibility. Check there first for a faster answer.
ACCOUNT PROTECTION

How We Handle Your Account Under These Terms

Your 17xxx account is personal to you. We apply a verification step when your account is first created and again when you request a withdrawal above a certain threshold — this is how we confirm the wallet you withdraw to matches the wallet you deposit from. For bKash and Nagad, that means the mobile number on your account must match your registered wallet number. We store only the account data needed to operate your wallet and comply with applicable rules. You can request a copy of your account data or ask us to close your account at any time by contacting support.

Wallet Verification We verify your bKash, Nagad or Rocket number against your registered account before processing withdrawals. This step protects your balance from misdirected transfers.
Account Security Your account password and OTP are yours alone. We will never ask for your PIN or OTP in a support message. If you receive such a request, report it immediately.
Data Retention We keep account data for as long as your account is active and for a period after closure as required by applicable rules. You may request deletion where local law permits.
Term Changes When we revise these terms, the updated version goes live on this page. We recommend checking back periodically, especially before large deposits or withdrawals.

Common Questions About Our Terms

These are the questions we hear most often about account terms, eligibility, and wallet rules at 17xxx.

You must be of legal age in your jurisdiction and in a region where 17xxx is accessible under local law. We do not determine eligibility for you — check your local rules before registering.

No. One account per person is a firm rule under these terms. Duplicate accounts may be closed and balances reviewed. If you have trouble accessing your existing account, contact support.

We post the revised terms on this page with an updated date. Continuing to use your account after the change takes effect means you accept the new terms. You may close your account if you disagree.

Contact support via live chat or email with your account ID and a closure request. We will process your remaining balance back to your registered bKash, Nagad or Rocket wallet after verification.

We share data only where required by applicable rules or where necessary to process your wallet transactions through bKash, Nagad or Rocket. We do not sell account data to marketers.

Contact support immediately via live chat. Change your password and do not share your OTP with anyone. We can place a temporary hold on your account while we investigate.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.